WALGREENS

Walgreens is the largest drugstore chain in the U.S., with more than 8,200 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.  Walgreens vision is to be America’s most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone’s right to be happy and healthy.  Please find our contact information and a map of our location. We hope you enjoy Downtown Highland Park as much as we do!

LATEST NEWS

 

Comment on Facebook

Still waiting for management to respond to me about the ridiculous changes they made to Balance Rewards on 11/4 without forewarning anyone. I received nothing and most will tell you the same. CVS program much better now and as a company don't seem nearly as greedy.

That's what saved my life

I can't believe how incompetent the pharmacy staff is. How I miss the little mom and pop drugstores.

I don't think I'll shop at Walgreens any more. They advertised on the media bias channel kezi in Eugene Oregon. If I need anything I'll go to Costco!

I will never shop at Walgreens again. You make us sign up for your stupid rewards cards and then decide you wanna add online coupons an app just to get the deals now. Your app sucks so it's almost impossible to clip it. I spent 30 mins in line with tons of peope trying to get your deal because no one knew what the hell they were doing or how to get it. Even the managers couldn't help us because they didn't know what they were doing and there was no override option to help us get the deal. NEVER AGAIN! Next time I need a deal with a coupon I'll go to @Target at least their app doesn't require you have a card and all these extra crap just to get a measly deal!

Just spent 1/3 of my day at Walgreens sadly my I taken my wife to and Urgent Care Clinic and she was very sick... they electronically sent her prescriptions to the store. Aprox 30 min later when I was at the Pharmacy, they first could not find the scripts in the system and then thru did.. the pharmacists said it will take a couple hours to fill can you come back... we did and then they did not fill one of the scripts... the pharmacist said I thought you did not want this one. I told him yes we did so he filled it. You had a new Tech and she rang up the prescriptions and I told her to use the Auto pay she did not know how to use it and asked me to swipe my Health Card within my money on it of course it was rejected it has to be put in my the clerk she said try it again and then said your card is no good you will have to pay another way o asked her to have some one put it in the system. She said no.. I told her and the pharmacist this was not done right and I will notify corporate he got nasty and said this is not our fault it’s yours no need to call corporate.... wow next time I will go to CVS a horrible day st Walgreens!!

So,I'm in ur Germantown ave and Chelten Ave store, waiting for a very ignorant Jennifer, to check my meds. She is off the charts rude as well as verbally abusive. Literally, everytime I'm in this pharmacy there is an issue with your people. Jen will mock me as I explain to her that I've called ahead by a few hours. In addition, her appearance is nothing short of a disaster. She needs to put a comb through her hair and if 10 people were really ahead of me, that means she is not efficiently doing her job. She's worse than the "manager" up the street at another store who could not figure out how to take 70% off an item, lol.

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Comment on Facebook

Where is the dislike button since Walgreen's is overcharging us

They honestly could not be worse if they tried. AWFUL, AWFUL AWFUL company! I have never met a more incompetent group of people in my life. Unfortunately I have to take medication for a back and neck injury and have to interact with these fools every single month. And every single month they get it wrong. They take hours, they lie, they don't read my chart and give me the wrong medications, they are incredibly rude and have no business being in business until they learn some manners and customer service! I love how Walgreens only responds to the positive posts too. Figures.

I wish I could give my child vitamins for 25 cents a year.

Are you at 90% on clearance yet?

But I have to mortgage the farm to pay for mine!!

How about focus on customer service? Called the 1-877 number to get help with the mobile app, and the representative was less than friendly. Treated me like I was completely stupid. This was my last straw! Getting ready to transfer all my scripts elsewhere!

It’s nice to give back, no doubt. However , since Walgreens changed points redemption policy to NOT give back to their customers and ruined Christmas shopping for many of us, I no longer go there. I make my deals at CVS, where the extrabucks actually work for me

Good self congratulatory pat on the back with this post. Meanwhile, I cannot get medicine my doctor prescribed that was sent from his office to one of your pharmacies. Not only was I denied my medication but my concerns were not taken seriously by one of your pharmacists. Your store manager said he would have someone contact me and that hasn't happened (and I spoke to him on Friday of last week). I'm very, very, VERY unhappy and here you are giving yourselves a pat on the back.

Never shopping at Walgreens again!!! How do you think your company has the moral authority to deny customers prescriptions depending ona pharmacists opinions or views?!?! Shame on this company and I will continue to share your horrible business practices with many others!!

GREAT company. I Love WalGreens !

I would like to see Walgreens put solar panels on all its roofs. I think Walgreens could be a leader in this area.

Boycotting this location since they have their customers' cars booted while they're shopping - in Walgreens, mind you - and force a $170 fee to get your car back. Go to CVS and avoid their collusion with a local towing company to get a financial kickback at your expense.

What's up with all the errors on the website today? JBWEB000065: HTTP Status 500 - An exception was thrown from the context of the link named [removeInvalidCommerceItems]. JBWEB000309: type JBWEB000066: Exception report JBWEB000068: message An exception was thrown from the context of the link named [removeInvalidCommerceItems]. JBWEB000069: description JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.

Walgreens has jointed those companies who changed their rewards program in favor of the company. Now it's only up to $5 off per transaction. (No different than a regular coupon). Before, if you let your points accumulate to 40,000, you could redeem $50 in rewards. Now it's a 1000 points per $1 in rewards. No more extra points for letting your points accumulate.

Walgreens customer service sucks. Let's stop the vitamin angels pr stunt and put the money into improving service locally. I spend 1,000s of dollars annually with walgreens and I am getting ready to move all my prescriptions to CVS.

Worst pharmacy ever!! River ridge

Gives you an idea what the profit margin is for big pharmaceutical companies

Completely not filling a script because I shouldn’t have what my HOSPICE DR ordered

Went to buy vitamins yesterday at Walgreens. Cashier said new policy is one coupon per purchase per person per day. Lol okay now really? Why do you want to lose customers? Coupon says no such thing.

As earth dwellers and for the sake of our descendants we all need to be able to buy many more groceries without the horrendous amount of plastic in packaging. We need grocery stores to actively work at reducing and offering non plastic options. For example offer more milk in waxed cartons as opposed to plastic. Offer many more fruits and veggies no plastic. All your fast food containers need to be compostable. We need you guys to be the leaders in the curbing of the plastic pollution killing all. Thanks

i’m happy these children are getting vitamins too but the cost of medicine in the united states is disgusting. life and health shouldn’t be a for profit business.

Im confused. Are these vitamins for children in the USA who need them? Or is Walgreens promoting vitamins for other countries? Im not being selfish or begrudging anyone. Im just wondering if children here in America are allowed to participate?

Why is Walgreen's selling homeopathic over-the-counter ear drops? Homeopathy has never passed a clinical trial and yet you even have your own brand. I went in to purchase ear drops but couldn't find any non-homeopathic remedies. Weren't you supposed to be a pharmacy or something? Why are you selling snake oil?

If Walgreens is "sending" them, they will never get there.

+ View previous comments

We’re open on Christmas Eve! Select stores are open ‘til midnight or 24 hours.

 

Comment on Facebook

too bad you couldn't close early so your workers can spend Christmas eve with their families.

Walgreens just saved our Christmas by being open late Christmas Eve and having an interconnected network when we discovered we'd forgotten critical meds a state away. Thank you!!

Kudos to this employee in Stephens City, VA spreading holiday cheer!

Instead of picking a gift to open on Christmas Eve, Madison wanted to go see Paula at Walgreens (store #12633 located at 827 Dutchess Turnpike Poughkeepsie NY) to say Merry Christmas. Thank you for always making my kids day. 🙂

Those working the night shift at my local store didn't seem terribly happy about having to stay until midnight on Christmas Eve, and I can't blame them. Seems rather heartless to me.

The almighty dollar before family time! Nothing Merry about that!

Thank you for your excellent service and dedicated Walgreens! You're always there when we need you!

Will Walgreens be open tomorrow ?

Our local store was SUPPOSED to be open until midnight but they closed up at 10...and refused to open...they all left by 10:53 with customers sitting in the parking lot...that particular store is EXTREMELY unprofessional...and always has been. Feel free to contact me directly for further information.

Why not let your people off for Christmas?

To Tom and the staff at Enumclaw, Wa. and Nick and the staff at 144TH and Meridian in Puyallup, Wa. and all the other stores and employees, Merry Christmas. My wife has been working these 2 stores for over 12 years and she loves the company she works for.

So I live in the South Shore community and have been here for 23 years... And just heard through the grapevine that this location will be closing in March!!!??? I truly hope that isn't so because we have nothing in this area anymore and this location is the only place to get small food items etc... considering we still have no grocery store after 7 years... And now that Family Dollar has lost it's license what are we who live in the community supposed to do as far as our prescriptions

Yes. Walgreens open regular hours today Christmas! Thank You.

Do open tomorrow on Christmas Day

Will you be open xmas day?

Open Christmas day??

Thanks for the great service with a smile on Christmas Eve. You saved the day for me and my kids! 🥰🥰

finasteride

Is there a problem with your phone down there? It's been busy for the past few hours. Need to talk to the pharmacy. Hang up the phone.

Not happy with new "rewards points" We spend hundreds of dollars at your store, was nice to get $20 or$30 off by using your points. Now I can only use $5 at a time😕 Will be using up point and spending my money elsewhere.

I would like to make a complaint about your policy on picking up my picking up my scripts, at the hotel street location in Hawaii. I wish someone could answer me.

You guys open on Christmas?

Merry Christmas

Merry Christmas..Love me some Walgreens.

Sheesh let your employee's celebrate, everything doesn't have to be about making money so your CEO can have their bonus

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WALGREENS

Walgreens is the largest drugstore chain in the U.S., with more than 8,200 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.  Walgreens vision is to be America’s most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone’s right to be happy and healthy.  Please find our contact information and a map of our location. We hope you enjoy Downtown Highland Park as much as we do!

CONTACT INFO


ADDRESS

655 ELM PL
HIGHLAND PARK IL 60035

LATEST NEWS

 

Comment on Facebook

Still waiting for management to respond to me about the ridiculous changes they made to Balance Rewards on 11/4 without forewarning anyone. I received nothing and most will tell you the same. CVS program much better now and as a company don't seem nearly as greedy.

That's what saved my life

I can't believe how incompetent the pharmacy staff is. How I miss the little mom and pop drugstores.

I don't think I'll shop at Walgreens any more. They advertised on the media bias channel kezi in Eugene Oregon. If I need anything I'll go to Costco!

I will never shop at Walgreens again. You make us sign up for your stupid rewards cards and then decide you wanna add online coupons an app just to get the deals now. Your app sucks so it's almost impossible to clip it. I spent 30 mins in line with tons of peope trying to get your deal because no one knew what the hell they were doing or how to get it. Even the managers couldn't help us because they didn't know what they were doing and there was no override option to help us get the deal. NEVER AGAIN! Next time I need a deal with a coupon I'll go to @Target at least their app doesn't require you have a card and all these extra crap just to get a measly deal!

Just spent 1/3 of my day at Walgreens sadly my I taken my wife to and Urgent Care Clinic and she was very sick... they electronically sent her prescriptions to the store. Aprox 30 min later when I was at the Pharmacy, they first could not find the scripts in the system and then thru did.. the pharmacists said it will take a couple hours to fill can you come back... we did and then they did not fill one of the scripts... the pharmacist said I thought you did not want this one. I told him yes we did so he filled it. You had a new Tech and she rang up the prescriptions and I told her to use the Auto pay she did not know how to use it and asked me to swipe my Health Card within my money on it of course it was rejected it has to be put in my the clerk she said try it again and then said your card is no good you will have to pay another way o asked her to have some one put it in the system. She said no.. I told her and the pharmacist this was not done right and I will notify corporate he got nasty and said this is not our fault it’s yours no need to call corporate.... wow next time I will go to CVS a horrible day st Walgreens!!

So,I'm in ur Germantown ave and Chelten Ave store, waiting for a very ignorant Jennifer, to check my meds. She is off the charts rude as well as verbally abusive. Literally, everytime I'm in this pharmacy there is an issue with your people. Jen will mock me as I explain to her that I've called ahead by a few hours. In addition, her appearance is nothing short of a disaster. She needs to put a comb through her hair and if 10 people were really ahead of me, that means she is not efficiently doing her job. She's worse than the "manager" up the street at another store who could not figure out how to take 70% off an item, lol.

+ View previous comments

 

Comment on Facebook

Where is the dislike button since Walgreen's is overcharging us

They honestly could not be worse if they tried. AWFUL, AWFUL AWFUL company! I have never met a more incompetent group of people in my life. Unfortunately I have to take medication for a back and neck injury and have to interact with these fools every single month. And every single month they get it wrong. They take hours, they lie, they don't read my chart and give me the wrong medications, they are incredibly rude and have no business being in business until they learn some manners and customer service! I love how Walgreens only responds to the positive posts too. Figures.

I wish I could give my child vitamins for 25 cents a year.

Are you at 90% on clearance yet?

But I have to mortgage the farm to pay for mine!!

How about focus on customer service? Called the 1-877 number to get help with the mobile app, and the representative was less than friendly. Treated me like I was completely stupid. This was my last straw! Getting ready to transfer all my scripts elsewhere!

It’s nice to give back, no doubt. However , since Walgreens changed points redemption policy to NOT give back to their customers and ruined Christmas shopping for many of us, I no longer go there. I make my deals at CVS, where the extrabucks actually work for me

Good self congratulatory pat on the back with this post. Meanwhile, I cannot get medicine my doctor prescribed that was sent from his office to one of your pharmacies. Not only was I denied my medication but my concerns were not taken seriously by one of your pharmacists. Your store manager said he would have someone contact me and that hasn't happened (and I spoke to him on Friday of last week). I'm very, very, VERY unhappy and here you are giving yourselves a pat on the back.

Never shopping at Walgreens again!!! How do you think your company has the moral authority to deny customers prescriptions depending ona pharmacists opinions or views?!?! Shame on this company and I will continue to share your horrible business practices with many others!!

GREAT company. I Love WalGreens !

I would like to see Walgreens put solar panels on all its roofs. I think Walgreens could be a leader in this area.

Boycotting this location since they have their customers' cars booted while they're shopping - in Walgreens, mind you - and force a $170 fee to get your car back. Go to CVS and avoid their collusion with a local towing company to get a financial kickback at your expense.

What's up with all the errors on the website today? JBWEB000065: HTTP Status 500 - An exception was thrown from the context of the link named [removeInvalidCommerceItems]. JBWEB000309: type JBWEB000066: Exception report JBWEB000068: message An exception was thrown from the context of the link named [removeInvalidCommerceItems]. JBWEB000069: description JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.

Walgreens has jointed those companies who changed their rewards program in favor of the company. Now it's only up to $5 off per transaction. (No different than a regular coupon). Before, if you let your points accumulate to 40,000, you could redeem $50 in rewards. Now it's a 1000 points per $1 in rewards. No more extra points for letting your points accumulate.

Walgreens customer service sucks. Let's stop the vitamin angels pr stunt and put the money into improving service locally. I spend 1,000s of dollars annually with walgreens and I am getting ready to move all my prescriptions to CVS.

Worst pharmacy ever!! River ridge

Gives you an idea what the profit margin is for big pharmaceutical companies

Completely not filling a script because I shouldn’t have what my HOSPICE DR ordered

Went to buy vitamins yesterday at Walgreens. Cashier said new policy is one coupon per purchase per person per day. Lol okay now really? Why do you want to lose customers? Coupon says no such thing.

As earth dwellers and for the sake of our descendants we all need to be able to buy many more groceries without the horrendous amount of plastic in packaging. We need grocery stores to actively work at reducing and offering non plastic options. For example offer more milk in waxed cartons as opposed to plastic. Offer many more fruits and veggies no plastic. All your fast food containers need to be compostable. We need you guys to be the leaders in the curbing of the plastic pollution killing all. Thanks

i’m happy these children are getting vitamins too but the cost of medicine in the united states is disgusting. life and health shouldn’t be a for profit business.

Im confused. Are these vitamins for children in the USA who need them? Or is Walgreens promoting vitamins for other countries? Im not being selfish or begrudging anyone. Im just wondering if children here in America are allowed to participate?

Why is Walgreen's selling homeopathic over-the-counter ear drops? Homeopathy has never passed a clinical trial and yet you even have your own brand. I went in to purchase ear drops but couldn't find any non-homeopathic remedies. Weren't you supposed to be a pharmacy or something? Why are you selling snake oil?

If Walgreens is "sending" them, they will never get there.

+ View previous comments

We’re open on Christmas Eve! Select stores are open ‘til midnight or 24 hours.

 

Comment on Facebook

too bad you couldn't close early so your workers can spend Christmas eve with their families.

Walgreens just saved our Christmas by being open late Christmas Eve and having an interconnected network when we discovered we'd forgotten critical meds a state away. Thank you!!

Kudos to this employee in Stephens City, VA spreading holiday cheer!

Instead of picking a gift to open on Christmas Eve, Madison wanted to go see Paula at Walgreens (store #12633 located at 827 Dutchess Turnpike Poughkeepsie NY) to say Merry Christmas. Thank you for always making my kids day. 🙂

Those working the night shift at my local store didn't seem terribly happy about having to stay until midnight on Christmas Eve, and I can't blame them. Seems rather heartless to me.

The almighty dollar before family time! Nothing Merry about that!

Thank you for your excellent service and dedicated Walgreens! You're always there when we need you!

Will Walgreens be open tomorrow ?

Our local store was SUPPOSED to be open until midnight but they closed up at 10...and refused to open...they all left by 10:53 with customers sitting in the parking lot...that particular store is EXTREMELY unprofessional...and always has been. Feel free to contact me directly for further information.

Why not let your people off for Christmas?

To Tom and the staff at Enumclaw, Wa. and Nick and the staff at 144TH and Meridian in Puyallup, Wa. and all the other stores and employees, Merry Christmas. My wife has been working these 2 stores for over 12 years and she loves the company she works for.

So I live in the South Shore community and have been here for 23 years... And just heard through the grapevine that this location will be closing in March!!!??? I truly hope that isn't so because we have nothing in this area anymore and this location is the only place to get small food items etc... considering we still have no grocery store after 7 years... And now that Family Dollar has lost it's license what are we who live in the community supposed to do as far as our prescriptions

Yes. Walgreens open regular hours today Christmas! Thank You.

Do open tomorrow on Christmas Day

Will you be open xmas day?

Open Christmas day??

Thanks for the great service with a smile on Christmas Eve. You saved the day for me and my kids! 🥰🥰

finasteride

Is there a problem with your phone down there? It's been busy for the past few hours. Need to talk to the pharmacy. Hang up the phone.

Not happy with new "rewards points" We spend hundreds of dollars at your store, was nice to get $20 or$30 off by using your points. Now I can only use $5 at a time😕 Will be using up point and spending my money elsewhere.

I would like to make a complaint about your policy on picking up my picking up my scripts, at the hotel street location in Hawaii. I wish someone could answer me.

You guys open on Christmas?

Merry Christmas

Merry Christmas..Love me some Walgreens.

Sheesh let your employee's celebrate, everything doesn't have to be about making money so your CEO can have their bonus

+ View previous comments

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