PANERA BREAD

At Panera, we have always sought to challenge the status quo. Ten years ago, we set a new standard by offering chicken raised without antibiotics. We now enforce that same standard with our roasted turkey, ham, breakfast sausage and bacon. Five years ago, we voluntarily posted calories on our menus because we believe transparency is a consumer’s right. And just last month, we became the first national restaurant brand to publish a list of artificial ingredients we will be removing from our menu by the end of 2016. Our food will have no artificial colors, preservatives, sweeteners or flavors. None whatsoever.  Please find our contact information and a map of our location to the right. We hope you enjoy Downtown Highland Park as much as we do!

LATEST NEWS

Panera Bread updated their cover photo.
Panera Bread

Posted: January 19th, 7:28 am

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Comment on Facebook

They were great...until they changed to over easy eggs, which drip all over when you try to eat the sandwich. For the record, I love over easy eggs...when I eat them with a fork. #menuredesignfail

Oh look, that bread is toasted! Lucky for them because I was just told at Panera in Avon Ohio that they refuse to toast a bagel prior to putting my tuna salad on it. They will throw the entire completed tuna sandwich on the grill press (gross) but "policy" dictates they can't toast a plain bagel first before making the sandwich. I even spoke to the manager and she dug in saying she wouldn't toast the bagel first because of allergies. What?? How does toasting a bagel prior to making the sandwich contribute to allergies?? Every time I go to Panera, it's a ordeal. An expensive ordeal they always seem to mess up.

Hate that they took away the breakfast sandwiches that don't have runny yolk mess...used to get their egg and cheese ciabatta sandwiches multiple days a week for on the go eat with no mess breakfasts for work and kids' activities. Not everyone has time to sit down with knife and fork to eat this messy new version. Panera is no longer our go to breakfast place!

bring back the egg white Mediterranean breakfast sandwich! Healthier than anything on the menu now.

This is the quality at the Wentzville, MO location. I guess I'm lucky to even get egg my husband didn't even get an egg.

I absolutely love Panera! I have been a loyal customer for years. This morning I tried to order my favorite breakfast sandwich (Asiago bacon, egg and cheese) for rapid pick up. I couldn’t find it, on the online menu and it seemed like it had been replaced by a different bread : ( The employees, at my local Panera, in New Milford CT, had been making it special for me, for months at the drive thru and I didn’t even know it! Love those guys : ) I tried the new sandwich and it’s very bland. I can actually make those at home. So not worth it, especially for $5.00!!! I’m extremely disappointed. Please put it back on the menu.

I should make clear - this is both my favorite breakfast place (I'm there most Saturdays, and at least three times every vacation week I have (and i have 7 weeks) and my very favorite breakfast sandwich from ANY food place, lol.

It would be great if they offered the breakfast sandwiches all day.

Only available until 11am on a Sunday?! Missing out on your brunch crowd, Panera.

love the fresh and healthy foods they have from soups to bagels and drinks,hubby brings me a surprise home different times

Tried registering my card but you want too much info just for a stupid membership! 😠 For what, a free cookie? We won’t be back anytime soon. The food at your new Rohrerstown Road store was mediocre! 😠Laughable

Really wish Panera would serve breakfast all day long...

One of my favorite restaurants! Love that everything is so healthy in moderation. Love the bagel Tuesdays, and I especially love the perks of having a Panaera Member card. :)

Bring back my Cranberry Turkey flatbread 😩😩

I'm sad they took away the BBQ chicken salad! It was my favorite, no other salad compares

A great place to relax and eat all the goodies and the great coffee.

and still no Panera Bread in Kapolei, the second city of Oahu, Hawaii :(

We are more lunch people. Love the soups and the salads.

Love Panera Bread. Wish Mt. Washington had one.

Boy...that looks healthy.

Come to Shawnee Oklahoma!

The new breakfast is good.

Missing there breakfast

I want this

Bring back the Mediterranean egg white sandwich!

+ View previous comments

Panera Bread updated their cover photo.
Panera Bread

Posted: January 5th, 2:30 pm

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Comment on Facebook

New breakfast sandwiches are gross. I never leave comments about stuff like this, but Panera used to have the BEST breakfast sandwiches. The scrambled eggs taste like dirty tub water, and nobody wants an over easy egg for a sandwich. There was green gunk on the bottom of my roll. Looked like maybe some kind of soup or something. Increasing prices with decreasing quality.

Ok so I ordered a Bacon Turkey Bravo. What is this? I ordered it to take home. I got this “sandwich” at the Panera in League City. Come on Panera........ maybe some quality control is in order.

I love panera bread but I have a complaint to make. I live under 2 miles from my Panera bread but wont delivery to me. So I was playing around and a adress that is about 10 miles away and they have to drive through my area will delivery to that address but not mine. Really Panera bread.

So this is there delivery map of my area. The red marker is where I live and see the area that is cut off and encircle that wont get any delivery at all.

I used to like Panera until they redid the store, removed the prices from the menu, took away the self clean up area/ garbage cans and started asking for tips.

This was my sandwich at the Whitehall Commons Panera. Great, huh? I won't be eating there again.

I always loved Panera, however, recently, I was at the Airport Rd Allentown Pa store for lunch, ordered the Pick 2, my tuna salad sandwich was all bread and very little tuna, my friend thought I just ordered bread, I returned it and they gave me a pre-measured plastic cup of tuna to add to my sandwich, plus, I had a mug of coffee that was full of coffee grounds, they made a fresh pot but I was very disappointed. The servings are definitely smaller, however, the prices are not.

Still enjoy the lunch menu options, but we were really disappointed when Panera redid the breakfast sandwiches. We don't like the new way of preparing the egg and the sandwiches choices they have. PLZ go back to your old breakfast menu!

Every year I buy my assistants Panera gift cards for Christmas presents & I enjoy the bonus card deal for myself. This year I was surprised to see that the bonus was not offered. I mentioned this to an employee a few days ago & she informed me that the deal was offered this past December. I'm miffed, I spent $150.00. Now I'm going to scramble to find the receipt. I did use my Panera reward # & a credit card so I'll check those too.

Love Panera! One of my favorite places to eat! Love that I'm eating foods that are good for me and also tasty! Even the sweets! :)

By the way, why won't you allow actual reviews? Why do you force people to post their bad experiences in the comments rather than posting a number rating? The portions are smaller, the prices have skyrocketed, and getting an order right is an ordeal yet how can you know people are dissatisfied without any real review metrics?

We went to Panera last night in Richardson , TX in Campbell. Very bad service. Were told NO baguettes. Then ordered soup inna BREAD BOWL. Told AFTER we paid, NO BREAD BOWLS. Soup bowls not even half full. Restaurant filthy And service very slow. How does a BREAD restaurant run out of bread on a weeknight at 7:30???? Last visit there for us!

Panera Bread at the Mooresville NC location quantity sizes are diminishing. Several times ordered a large bowl of soup and they place a cup size in an illusional larger bowl. I just relo here and my previous location Gainesville would serve a large requested paid for bowl full as it should be. My visits there are fewer and fewer. Seems this location franchise owner serves less or that the allowable list they choose is the lesser amount served to customers. Shameful!

I really do not like the change to the scrambled egg on the ciabatta bread. I don't like scrambled eggs, it was perfect the way it was before with the who egg UNSCRAMBLED on the ciabatta with the cheddar cheese. The Scrambled egg doesn't even come close. Also if I want an unscrambled egg on the ciabatta bread I have to spend a dollar more. That's ridiculous, I am also not a fan of the rolls that the fried eggs come on. I have been eating the sandwich for about 10+ years and I am not happy with the way the egg sandwiches are now.

“We cannot make a fried egg, only over easy, because of our equipment “ What?? That’s the most ridiculous thing I’ve ever heard....

I am reading the comments,I say there are,Panetas and Paneras, The one in Humble has a great service, fresh food and a calm atmosphere..In San Antonio they are ok but not as pleasant

Went to Panera Bread in Mooresville, NC for dinner and they were out of baguette bread at 7:12. How is that even possible at a bakery? They were also out of clam chowder soup and butter. Dinner was just not the same. #panerafail #verydisappointed #panerabread

The Cape Girardeau, MO Panera is a wonderful place. The employees make an effort to see that orders are correct. They’re great! The overall manager is probably responsible for making sure that employees have good attitudes and make the food correctly. He hires happy, fun, and hard working people, and leads by example. However, he can’t fix what corporate breaks. I loathe over easy eggs. I haven’t tried the scrambled because the brioche doesn’t look great. I can get a better egg sandwich at McDonlads for a lot less money. How hard can it be to cook the eggs either over easy or well done, depending on customer choice? Fortunately, Panera still has bagels that the employees toast to order, and the coffee is good.

Why are my rewards so lackluster? It used to be that every few rewards or so I got a free pick two or main dish. Now it's usually a dollar off a beverage or a dollar off a pick two. For the amount of money I spend on a meal each time (usually 10-12 bucks) you'd think I'd get something substantial every once in a while. Something to consider!

A whole sandwich, or pick 2, with a small soda and .99 cent cookie is now the better part of 15 bucks. Love the food, but can't afford it.

I have been to 2 locations in the last few days & both were OUT of the Chai Tea Latte ‘mix’. That’s the ONLY reason I went to each location! VERY DISAPPOINTED!

How come your food is so expensive and you have to clear your own table? McDonalds chocolate mocha is 1/2 your price, but the old man likes Panera for reasons I don't understand. He's paying; I go along

Had the soba noodle Edamame broth bowl today. Soooo yummy and perfect on a frigid N.E. Ohio wintry day!! Even got another bowl to take home. Do people know it is gluten free noodle? So darn impressively healthy. I asked for a fork to twirl noodles on that big spoon

Haven't been in our location much but about the only place I ate when we were in Branson, Mo for Marine Reunions for about 5 or 6 year. Love all their bread and food!!!

Got two cookies from Panera Bread today they were both hard as a rock don't get me wrong I like Panera Bread they do have really good food had a craving for a cookie bought two of them they were unsatisfactory

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The seasons may change but our love for hot soup won’t.

 

Comment on Facebook

Soup when it came to my table 3/4 of the way empty. Inquired and was told for $5.49 this is what you get. Never again! Total rip off!

More vegan options, please! Better for health, the environment and, of course, the animals used and abused by the food industry. Thank you!

Why am I being asked to tip? I have to get my own drink, utensils, and half the time my to go order is not correct. Are your employees being paid server wages or minimum wage?

Your prices skyrocketed. My spouse and I would eat here 1-2 twice a week. Last time we came, we paid $43 for two sandwitches, two drinks and two soups. WOW! You are not a restaurant. Your prices are off the roof. Eating clean doesn’t justify Cheesecake Factory billing. Will find other places to eat.

I'm pretty sure the Broccoli Cheddar bowl I ordered to go just now was not a bowl but a cup. It was pretty small and fit I to your smallest paper bag. I use to love Panera Bread, but every time I order to go it seems smaller.

not a pretty sight and was around $9 .and not anywhere near enough to eat the portion of so tiny, if I had looked in the bag before I left I would have returned it. Never again. I use to love Panera.

Be careful! These “fresh” hot soups seem to come out of a bag and not watched very closely. Found this in my soup today 😩😷

Just got back from Panera at Arrowhead Towne Center.I ordered my sandwich and a cookie. Looking down to pay I couldn't help but notice the front counter was filthy. Dust that was days old, jelly, water rings and lots of crumbs.I told the gurl and her ansewer was a manager would come and clean it! I waited too long for my sandwich and she told them to hurry up. I take my bag and go to get a table and there is no cookie in my bag I paid for.I went back and got my cookie. I sit down to eat and it is obvious why I waited. My flat bread sandwich was burnt.I left. I will never go back to that location again.

I love panera bread but I have a complaint to make. I live under 2 miles from my Panera bread but wont delivery to me. So I was playing around and a address that is about 10 miles away and they have to drive through my area will delivery to that address but not mine. Really Panera bread.This make no sense who comes up with this. Its not like you are delivery hot food! Glade pizza delivery companies dont use this system or I would never get a pizza.So the house next door they will come and delivery. Should ask my neighbor to have it delivery and I will pick it up. Here is map of the delivery map. They even cut and encircle a area from delivering.

Wish I could’ve enjoyed my squash soup...instead mine was delivered with some extra garnish.

Just got home with my bowl of cream of "chicken" and wild rice soup. If I hadn't had it before I wouldn't even know it's supposed to be a chicken soup. There's practically no chicken in it. There were two or three minuscule, not even a bite pieces. They're like the same size as the wild rice. Wtf? Oh and took a video of you want to see. I hunted for like a minute to find just those pieces.

Just paid 5.49 in Henrietta NY for 1/8th of a bowl of soup 🙄 Soup is good, but just a tease. Not happy.

I am a huge fan of Panera Bread, but you guys have changed so much and it's not for the better. You changed the chicken salad, (yuck grapes and nuts) you want good chicken salad, stick with your original recipe (spicy and zesty) and offer the option of grapes, nuts or cranberries as a mix in. Today... today, i think has been my least favorite change, your french onion soup smells like hospital food, and tastes like a beef barley with too many onions. YUCK Lets get back to some of the old favorites.

Grabbed a sierra turkey sandwich to go today from the Bethel Rd. location today in Columbus, OH. Not only was the sandwich missing the chipotle mayo on the sandwich but the half of the lettuce was browning as well. Wish I would have gotten my receipt to help address the issue.

Panera use to be delicious, but has really declined here in Springfield Mo. way over priced for servings, service and quality. Wasn’t always that way, it’s really too bad.

Do you have a rewards program card?

Mac and cheese with a black hair in I‎t at the Panera in Surprise AZ! Disgusting! The girl in the drive through was also super rude! You can keep your hot hairy soups to yourself.

In the past, you've had a variety of broth bowls such as the Wonton Bowl and the Chicken Sacchetini bowl. Are there any plans for either to be added back anytime soon?

Be careful eating here I got an Italian sandwich bit into something that resembles a little Stone and ended up hurting my tooth. I saved whatever it was and I still have to go to the dentist and make sure it didn't cause any fracture or anything but I did contact Panera and they just swept under the rug and didn't contact me back

Is your soup the same soup in the grocery store that says Panera potato soup

Panera Bread .. Sure wish that the black bean soup was on the winter menu (we're vegan .. so although the squash soup looks good, I'll pass on it)

When are you guys bringing back the black bean soup? (It's the only soup on the menu I can have)

Truly a sad state of affairs... I am on the road A LOT for work. I averaged eating at Panera 8/10 times a week (always lunch and sometimes dinner). They have totally gone downhill... Service used to be great (no more). Food used to be consistent (no more). Every time I go in, they are “out” of something that I’ve ordered. They have several items on the menu that they no longer serve. This used to be my “safe place”. Haha! No longer... Panera is officially off my list. Sad because I LOVED them before! Healthy and friendly... now I have to go back to bull$hit Chick-fil-a. Food is bad but, at least they’re friendly and consistent with food and menu items. I will miss you, Panera! (I hate breakups)

Panera Bread, do you typically return customer complaint emails? I sent one 2 days ago (via your website's online form) after a terrible experience I had recently (yes, regarding soup & more) and I have yet to hear anything back 😣

Any plans to put a Panera in Russellville, Arkansas? I was at the one in Conway today and I love it, but it's 40 miles away! 🙁

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PHOTOS

The seasons may change but our love for hot soup won’t.
Pumpkin picking and apple pie baking...but first, coffee.
Wake up and smell the fresh baked bagels.
How tasty does this bite look?
#paneradate with a cherry on top
Colors never looked so tasty. #fiftyshadesofgreen
Who wore it best?
Who needs gloves when there’s tomato soup?
What do you call your sweetheart? Pumpkin, sugar, honey?
Who needs a spoon when you have bread?
When in doubt, follow the three ‘S’s. Soup, Salad and Sweet.
Hat, scarf, gloves ...breakfast power sandwich.
Chicken shouldn't need a DNA test to prove it's chicken.
Alfresco breakfast isn’t just a summer thing.
Sometimes it’s hard to wait for your soup to cool down.
Who says you can’t make friends with salad?
#snowday = #soupday
This is how we roll.
Precious cargo.

EVENTS

No upcoming events

PANERA BREAD

At Panera, we have always sought to challenge the status quo. Ten years ago, we set a new standard by offering chicken raised without antibiotics. We now enforce that same standard with our roasted turkey, ham, breakfast sausage and bacon. Five years ago, we voluntarily posted calories on our menus because we believe transparency is a consumer’s right. And just last month, we became the first national restaurant brand to publish a list of artificial ingredients we will be removing from our menu by the end of 2016. Our food will have no artificial colors, preservatives, sweeteners or flavors. None whatsoever.  Please find our contact information and a map of our location to the right. We hope you enjoy Downtown Highland Park as much as we do!

CONTACT INFO

PANERA BREAD


ADDRESS

1853 SECOND ST
HIGHLAND PARK IL 60035

LATEST NEWS

Panera Bread updated their cover photo.
Panera Bread

Posted: January 19th, 7:28 am

... See MoreSee Less

 

Comment on Facebook

They were great...until they changed to over easy eggs, which drip all over when you try to eat the sandwich. For the record, I love over easy eggs...when I eat them with a fork. #menuredesignfail

Oh look, that bread is toasted! Lucky for them because I was just told at Panera in Avon Ohio that they refuse to toast a bagel prior to putting my tuna salad on it. They will throw the entire completed tuna sandwich on the grill press (gross) but "policy" dictates they can't toast a plain bagel first before making the sandwich. I even spoke to the manager and she dug in saying she wouldn't toast the bagel first because of allergies. What?? How does toasting a bagel prior to making the sandwich contribute to allergies?? Every time I go to Panera, it's a ordeal. An expensive ordeal they always seem to mess up.

Hate that they took away the breakfast sandwiches that don't have runny yolk mess...used to get their egg and cheese ciabatta sandwiches multiple days a week for on the go eat with no mess breakfasts for work and kids' activities. Not everyone has time to sit down with knife and fork to eat this messy new version. Panera is no longer our go to breakfast place!

bring back the egg white Mediterranean breakfast sandwich! Healthier than anything on the menu now.

This is the quality at the Wentzville, MO location. I guess I'm lucky to even get egg my husband didn't even get an egg.

I absolutely love Panera! I have been a loyal customer for years. This morning I tried to order my favorite breakfast sandwich (Asiago bacon, egg and cheese) for rapid pick up. I couldn’t find it, on the online menu and it seemed like it had been replaced by a different bread : ( The employees, at my local Panera, in New Milford CT, had been making it special for me, for months at the drive thru and I didn’t even know it! Love those guys : ) I tried the new sandwich and it’s very bland. I can actually make those at home. So not worth it, especially for $5.00!!! I’m extremely disappointed. Please put it back on the menu.

I should make clear - this is both my favorite breakfast place (I'm there most Saturdays, and at least three times every vacation week I have (and i have 7 weeks) and my very favorite breakfast sandwich from ANY food place, lol.

It would be great if they offered the breakfast sandwiches all day.

Only available until 11am on a Sunday?! Missing out on your brunch crowd, Panera.

love the fresh and healthy foods they have from soups to bagels and drinks,hubby brings me a surprise home different times

Tried registering my card but you want too much info just for a stupid membership! 😠 For what, a free cookie? We won’t be back anytime soon. The food at your new Rohrerstown Road store was mediocre! 😠Laughable

Really wish Panera would serve breakfast all day long...

One of my favorite restaurants! Love that everything is so healthy in moderation. Love the bagel Tuesdays, and I especially love the perks of having a Panaera Member card. :)

Bring back my Cranberry Turkey flatbread 😩😩

I'm sad they took away the BBQ chicken salad! It was my favorite, no other salad compares

A great place to relax and eat all the goodies and the great coffee.

and still no Panera Bread in Kapolei, the second city of Oahu, Hawaii :(

We are more lunch people. Love the soups and the salads.

Love Panera Bread. Wish Mt. Washington had one.

Boy...that looks healthy.

Come to Shawnee Oklahoma!

The new breakfast is good.

Missing there breakfast

I want this

Bring back the Mediterranean egg white sandwich!

+ View previous comments

Panera Bread updated their cover photo.
Panera Bread

Posted: January 5th, 2:30 pm

... See MoreSee Less

 

Comment on Facebook

New breakfast sandwiches are gross. I never leave comments about stuff like this, but Panera used to have the BEST breakfast sandwiches. The scrambled eggs taste like dirty tub water, and nobody wants an over easy egg for a sandwich. There was green gunk on the bottom of my roll. Looked like maybe some kind of soup or something. Increasing prices with decreasing quality.

Ok so I ordered a Bacon Turkey Bravo. What is this? I ordered it to take home. I got this “sandwich” at the Panera in League City. Come on Panera........ maybe some quality control is in order.

I love panera bread but I have a complaint to make. I live under 2 miles from my Panera bread but wont delivery to me. So I was playing around and a adress that is about 10 miles away and they have to drive through my area will delivery to that address but not mine. Really Panera bread.

So this is there delivery map of my area. The red marker is where I live and see the area that is cut off and encircle that wont get any delivery at all.

I used to like Panera until they redid the store, removed the prices from the menu, took away the self clean up area/ garbage cans and started asking for tips.

This was my sandwich at the Whitehall Commons Panera. Great, huh? I won't be eating there again.

I always loved Panera, however, recently, I was at the Airport Rd Allentown Pa store for lunch, ordered the Pick 2, my tuna salad sandwich was all bread and very little tuna, my friend thought I just ordered bread, I returned it and they gave me a pre-measured plastic cup of tuna to add to my sandwich, plus, I had a mug of coffee that was full of coffee grounds, they made a fresh pot but I was very disappointed. The servings are definitely smaller, however, the prices are not.

Still enjoy the lunch menu options, but we were really disappointed when Panera redid the breakfast sandwiches. We don't like the new way of preparing the egg and the sandwiches choices they have. PLZ go back to your old breakfast menu!

Every year I buy my assistants Panera gift cards for Christmas presents & I enjoy the bonus card deal for myself. This year I was surprised to see that the bonus was not offered. I mentioned this to an employee a few days ago & she informed me that the deal was offered this past December. I'm miffed, I spent $150.00. Now I'm going to scramble to find the receipt. I did use my Panera reward # & a credit card so I'll check those too.

Love Panera! One of my favorite places to eat! Love that I'm eating foods that are good for me and also tasty! Even the sweets! :)

By the way, why won't you allow actual reviews? Why do you force people to post their bad experiences in the comments rather than posting a number rating? The portions are smaller, the prices have skyrocketed, and getting an order right is an ordeal yet how can you know people are dissatisfied without any real review metrics?

We went to Panera last night in Richardson , TX in Campbell. Very bad service. Were told NO baguettes. Then ordered soup inna BREAD BOWL. Told AFTER we paid, NO BREAD BOWLS. Soup bowls not even half full. Restaurant filthy And service very slow. How does a BREAD restaurant run out of bread on a weeknight at 7:30???? Last visit there for us!

Panera Bread at the Mooresville NC location quantity sizes are diminishing. Several times ordered a large bowl of soup and they place a cup size in an illusional larger bowl. I just relo here and my previous location Gainesville would serve a large requested paid for bowl full as it should be. My visits there are fewer and fewer. Seems this location franchise owner serves less or that the allowable list they choose is the lesser amount served to customers. Shameful!

I really do not like the change to the scrambled egg on the ciabatta bread. I don't like scrambled eggs, it was perfect the way it was before with the who egg UNSCRAMBLED on the ciabatta with the cheddar cheese. The Scrambled egg doesn't even come close. Also if I want an unscrambled egg on the ciabatta bread I have to spend a dollar more. That's ridiculous, I am also not a fan of the rolls that the fried eggs come on. I have been eating the sandwich for about 10+ years and I am not happy with the way the egg sandwiches are now.

“We cannot make a fried egg, only over easy, because of our equipment “ What?? That’s the most ridiculous thing I’ve ever heard....

I am reading the comments,I say there are,Panetas and Paneras, The one in Humble has a great service, fresh food and a calm atmosphere..In San Antonio they are ok but not as pleasant

Went to Panera Bread in Mooresville, NC for dinner and they were out of baguette bread at 7:12. How is that even possible at a bakery? They were also out of clam chowder soup and butter. Dinner was just not the same. #panerafail #verydisappointed #panerabread

The Cape Girardeau, MO Panera is a wonderful place. The employees make an effort to see that orders are correct. They’re great! The overall manager is probably responsible for making sure that employees have good attitudes and make the food correctly. He hires happy, fun, and hard working people, and leads by example. However, he can’t fix what corporate breaks. I loathe over easy eggs. I haven’t tried the scrambled because the brioche doesn’t look great. I can get a better egg sandwich at McDonlads for a lot less money. How hard can it be to cook the eggs either over easy or well done, depending on customer choice? Fortunately, Panera still has bagels that the employees toast to order, and the coffee is good.

Why are my rewards so lackluster? It used to be that every few rewards or so I got a free pick two or main dish. Now it's usually a dollar off a beverage or a dollar off a pick two. For the amount of money I spend on a meal each time (usually 10-12 bucks) you'd think I'd get something substantial every once in a while. Something to consider!

A whole sandwich, or pick 2, with a small soda and .99 cent cookie is now the better part of 15 bucks. Love the food, but can't afford it.

I have been to 2 locations in the last few days & both were OUT of the Chai Tea Latte ‘mix’. That’s the ONLY reason I went to each location! VERY DISAPPOINTED!

How come your food is so expensive and you have to clear your own table? McDonalds chocolate mocha is 1/2 your price, but the old man likes Panera for reasons I don't understand. He's paying; I go along

Had the soba noodle Edamame broth bowl today. Soooo yummy and perfect on a frigid N.E. Ohio wintry day!! Even got another bowl to take home. Do people know it is gluten free noodle? So darn impressively healthy. I asked for a fork to twirl noodles on that big spoon

Haven't been in our location much but about the only place I ate when we were in Branson, Mo for Marine Reunions for about 5 or 6 year. Love all their bread and food!!!

Got two cookies from Panera Bread today they were both hard as a rock don't get me wrong I like Panera Bread they do have really good food had a craving for a cookie bought two of them they were unsatisfactory

+ View previous comments

The seasons may change but our love for hot soup won’t.

 

Comment on Facebook

Soup when it came to my table 3/4 of the way empty. Inquired and was told for $5.49 this is what you get. Never again! Total rip off!

More vegan options, please! Better for health, the environment and, of course, the animals used and abused by the food industry. Thank you!

Why am I being asked to tip? I have to get my own drink, utensils, and half the time my to go order is not correct. Are your employees being paid server wages or minimum wage?

Your prices skyrocketed. My spouse and I would eat here 1-2 twice a week. Last time we came, we paid $43 for two sandwitches, two drinks and two soups. WOW! You are not a restaurant. Your prices are off the roof. Eating clean doesn’t justify Cheesecake Factory billing. Will find other places to eat.

I'm pretty sure the Broccoli Cheddar bowl I ordered to go just now was not a bowl but a cup. It was pretty small and fit I to your smallest paper bag. I use to love Panera Bread, but every time I order to go it seems smaller.

not a pretty sight and was around $9 .and not anywhere near enough to eat the portion of so tiny, if I had looked in the bag before I left I would have returned it. Never again. I use to love Panera.

Be careful! These “fresh” hot soups seem to come out of a bag and not watched very closely. Found this in my soup today 😩😷

Just got back from Panera at Arrowhead Towne Center.I ordered my sandwich and a cookie. Looking down to pay I couldn't help but notice the front counter was filthy. Dust that was days old, jelly, water rings and lots of crumbs.I told the gurl and her ansewer was a manager would come and clean it! I waited too long for my sandwich and she told them to hurry up. I take my bag and go to get a table and there is no cookie in my bag I paid for.I went back and got my cookie. I sit down to eat and it is obvious why I waited. My flat bread sandwich was burnt.I left. I will never go back to that location again.

I love panera bread but I have a complaint to make. I live under 2 miles from my Panera bread but wont delivery to me. So I was playing around and a address that is about 10 miles away and they have to drive through my area will delivery to that address but not mine. Really Panera bread.This make no sense who comes up with this. Its not like you are delivery hot food! Glade pizza delivery companies dont use this system or I would never get a pizza.So the house next door they will come and delivery. Should ask my neighbor to have it delivery and I will pick it up. Here is map of the delivery map. They even cut and encircle a area from delivering.

Wish I could’ve enjoyed my squash soup...instead mine was delivered with some extra garnish.

Just got home with my bowl of cream of "chicken" and wild rice soup. If I hadn't had it before I wouldn't even know it's supposed to be a chicken soup. There's practically no chicken in it. There were two or three minuscule, not even a bite pieces. They're like the same size as the wild rice. Wtf? Oh and took a video of you want to see. I hunted for like a minute to find just those pieces.

Just paid 5.49 in Henrietta NY for 1/8th of a bowl of soup 🙄 Soup is good, but just a tease. Not happy.

I am a huge fan of Panera Bread, but you guys have changed so much and it's not for the better. You changed the chicken salad, (yuck grapes and nuts) you want good chicken salad, stick with your original recipe (spicy and zesty) and offer the option of grapes, nuts or cranberries as a mix in. Today... today, i think has been my least favorite change, your french onion soup smells like hospital food, and tastes like a beef barley with too many onions. YUCK Lets get back to some of the old favorites.

Grabbed a sierra turkey sandwich to go today from the Bethel Rd. location today in Columbus, OH. Not only was the sandwich missing the chipotle mayo on the sandwich but the half of the lettuce was browning as well. Wish I would have gotten my receipt to help address the issue.

Panera use to be delicious, but has really declined here in Springfield Mo. way over priced for servings, service and quality. Wasn’t always that way, it’s really too bad.

Do you have a rewards program card?

Mac and cheese with a black hair in I‎t at the Panera in Surprise AZ! Disgusting! The girl in the drive through was also super rude! You can keep your hot hairy soups to yourself.

In the past, you've had a variety of broth bowls such as the Wonton Bowl and the Chicken Sacchetini bowl. Are there any plans for either to be added back anytime soon?

Be careful eating here I got an Italian sandwich bit into something that resembles a little Stone and ended up hurting my tooth. I saved whatever it was and I still have to go to the dentist and make sure it didn't cause any fracture or anything but I did contact Panera and they just swept under the rug and didn't contact me back

Is your soup the same soup in the grocery store that says Panera potato soup

Panera Bread .. Sure wish that the black bean soup was on the winter menu (we're vegan .. so although the squash soup looks good, I'll pass on it)

When are you guys bringing back the black bean soup? (It's the only soup on the menu I can have)

Truly a sad state of affairs... I am on the road A LOT for work. I averaged eating at Panera 8/10 times a week (always lunch and sometimes dinner). They have totally gone downhill... Service used to be great (no more). Food used to be consistent (no more). Every time I go in, they are “out” of something that I’ve ordered. They have several items on the menu that they no longer serve. This used to be my “safe place”. Haha! No longer... Panera is officially off my list. Sad because I LOVED them before! Healthy and friendly... now I have to go back to bull$hit Chick-fil-a. Food is bad but, at least they’re friendly and consistent with food and menu items. I will miss you, Panera! (I hate breakups)

Panera Bread, do you typically return customer complaint emails? I sent one 2 days ago (via your website's online form) after a terrible experience I had recently (yes, regarding soup & more) and I have yet to hear anything back 😣

Any plans to put a Panera in Russellville, Arkansas? I was at the one in Conway today and I love it, but it's 40 miles away! 🙁

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PHOTOS

The seasons may change but our love for hot soup won’t.
Pumpkin picking and apple pie baking...but first, coffee.
Wake up and smell the fresh baked bagels.
How tasty does this bite look?
#paneradate with a cherry on top
Colors never looked so tasty. #fiftyshadesofgreen
Who wore it best?
Who needs gloves when there’s tomato soup?
What do you call your sweetheart? Pumpkin, sugar, honey?
Who needs a spoon when you have bread?
When in doubt, follow the three ‘S’s. Soup, Salad and Sweet.
Hat, scarf, gloves ...breakfast power sandwich.
Chicken shouldn't need a DNA test to prove it's chicken.
Alfresco breakfast isn’t just a summer thing.
Sometimes it’s hard to wait for your soup to cool down.
Who says you can’t make friends with salad?
#snowday = #soupday
This is how we roll.
Precious cargo.

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